Privacy policy

Last updated: May 16, 2026

SmartTAB operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SmartTAB is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described herein.

Personal Information We Collect or Process

We collect or process the following categories of personal information:

  • Contact details: name, address, billing address, shipping address, phone number, and email address.

  • Financial information: payment card information and transaction details (processed securely via Shopify).

  • Account & Transaction information: items viewed, cart activity, and past purchase history.

  • Customization Data: For our safety signs and navigation products, we process technical specifications, text, and layouts provided by you for CNC-machining and custom manufacturing.

  • Device & Usage information: IP address, browser type, and interaction with our Services.

How We Use Your Personal Information

  • Provide and Improve Services: To perform our contract with you, fulfill orders (including the custom manufacturing process), process payments, and arrange shipping.

  • Marketing: To send promotional communications (if opted-in) and show tailored advertisements.

  • Security & Fraud Prevention: To protect our services and ensure a secure payment environment.

  • Legal Reasons: To comply with applicable laws, tax obligations, and respond to legal processes.

How We Disclose Personal Information

We may disclose your personal information to third parties such as:

  • Shopify and vendors: For IT management, payment processing, data analytics, and cloud storage.

  • Fulfillment and Shipping: With international carriers (e.g., DHL, FedEx, Nova Poshta) to deliver your products.

  • Legal Compliance: When necessary to respond to legal requests or protect our rights.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information to improve the Services. Information may be transmitted and shared with Shopify in countries other than where you reside. For more details, visit the Shopify Consumer Privacy Policy.

Security and Retention of Your Information

While we implement security measures, no system is impenetrable. We recommend using secure channels for sensitive communication.

  • Data Retention: We retain your personal information for as long as necessary to provide Services and comply with legal obligations. Specifically, we generally keep your data for a period of 4 years for tax, legal, and regulatory compliance.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in, including in Ukraine (where SmartTAB is based) and the United States/Canada (where Shopify is hosted). We rely on recognized transfer mechanisms like Standard Contractual Clauses for transfers outside the EEA.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access/Know: Request a copy of the personal information we hold.

  • Delete/Correct: Request the removal or correction of your data.

  • Portability: Request a transfer of your data to a third party.

  • Opt-out: Unsubscribe from promotional emails at any time.

Complaints

If you have complaints about how we process your personal information, please contact us at the details below. You may also lodge a complaint with your local data protection authority.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, please contact us at:

Email: info@smarttabsigns.com
Legal Name: FOP Mazurkevych Olena Dmytrivna
Registration Number (Tax ID): 3576401347
Address: Olimpiyska str. 127, apt. 59, Podilsk, Odeska region, 66303, Ukraine
Phone number: +380993087165